Payment Policy

Payment Policy

Thank you for choosing SmartCleaningProducts.Shop for your household and cleaning essentials! We aim to provide a seamless and secure shopping experience, including a clear and reliable payment process. Please review our payment policy for detailed information on how we process payments.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure convenience and security for our customers:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards: Visa, MasterCard, and other major debit cards
• PayPal: Fast and secure online payment through your PayPal account
• Apple Pay and Google Pay: For easy, one-click payments on supported devices
• Gift Cards: You can use SmartCleaningProducts.Shop gift cards for your purchases, subject to terms and conditions.

All payments must be made in full at the time of purchase.

2. Currency

All transactions on our website are processed in USD (United States Dollars). If you are shopping from a different country, your bank or payment provider may convert the currency to your local currency at their current exchange rate.

3. Secure Payment Processing

We take your security seriously. Our payment system uses SSL encryption to ensure that your payment information is securely transmitted. Your credit card and personal information are processed via trusted and secure payment gateways, such as PayPal, Stripe, and Apple Pay, to offer you a safe and smooth transaction.

4. Billing Information

To complete your purchase, please provide accurate billing information, including your name, address, phone number, and email address. This information is necessary for payment verification and to process your order smoothly.

5. Payment Authorization

Once you’ve completed your order, your payment will be authorized and charged immediately. Please note that:

• If your payment is declined or fails for any reason, you will be notified during the checkout process, and your order will not be processed until payment is successfully made.
• In some cases, the payment authorization might take up to 24 hours, depending on your payment provider’s processing times.

6. Sales Tax

Sales tax will be applied to orders based on the shipping address and applicable local tax laws. The final tax amount will be calculated and displayed during checkout before you confirm your purchase.

7. Order Confirmation

Once your payment is processed successfully, you will receive an order confirmation email with your order details, including the total amount charged. Please keep this email for your records. If you don’t receive it within a few minutes, check your spam or junk folder.

8. Payment Errors or Discrepancies

If you experience any issues with payment processing, or if you notice any discrepancies in your billing statement, please contact our customer service team immediately at support@smartcleaningproducts.shop. We will investigate the issue and resolve it as quickly as possible.

9. Promotional Discounts and Coupons

If you have a discount code, coupon, or special offer, please enter it during the checkout process. Discounts will be applied before tax and shipping fees, and cannot be combined with other offers unless otherwise specified. Please read the terms and conditions of the promotion to ensure eligibility.

10. Payment for Subscription Services (if applicable)

If you sign up for a subscription (e.g., auto-delivery of products), you will be charged according to the terms of the subscription plan you choose. Payment will be automatically processed on your selected billing cycle (monthly, quarterly, etc.). You can modify or cancel your subscription at any time by logging into your account or contacting our customer service team.

11. Fraud Prevention

To protect our customers and our business, we may use advanced fraud prevention measures. If we detect any suspicious activity or believe your transaction might be fraudulent, we may cancel the order and request further information to verify your payment.